AmericanRV
Level 4

Payments

Thank you -- yes, I've tried that step and others. I've used that method many times over the years and it works fine if it's a credit the vendor is going to carry.

 

What I need to know is, how do I enter that refund check I received and have it show in UNDEPOSITED FUNDS, so when I do  my next deposit it's included? When I use method 3 I can't enter the refund check as going into Undeposited Funds (when I try I get the message "You cannot make a deposit into Undeposited Funds. Choose a bank or asset account.")

 

If I do it using Method 3, it simply zeros it out so there's no outstanding credit. It doesn't allow me to show the check still undeposited.

 

It doesn't make sense that I'll just have to remember to include that refund check when I make the next deposit, does it? Thank you so much for ANY insight you can give me.