Hello there, bh0857. I'm here to provide some information about the option you have.
The Transactions menu can be seen on the left side. Some QuickBooks companies only used the Banking option, and some used the Transactions option. This is because of the update that affects some QuickBooks accounts. With that, we can either select Transactions or Banking menu on the left side.
After we click the Transactions menu/ Banking menu, we'll see the App Transactions. Still, I'd like to ask for a screenshot to ensure we're on the same page and share the correct details and solution to your concern.
Feel free to check out these articles as your reference if you need help in handling bank transactions or fixing a reconciliation in the future:
Let me know if you have more concerns about the options you have in your QuickBooks account. I'll help you resolve them anytime. I always got your back.
