Maybelle_S
QuickBooks Team

Payments

Hello there, @teamone.

 

Currently, the investigation to link QuickBooks to ACH payments is still ongoing. Our engineers are already aware of this problem and are working hard to fix it. 

 

That said, I'd recommend reaching out to our Customer Support Team. This way, you'll be able to get updates about the issue as well as the resolution is available. You can present this investigation number (INV-74301) to our representative to speed up the process.

 

Here's how:

 

  1. In your QBO account, click the Help icon.
  2. Enter a brief description of your concern.
  3. Select Talk to a human.
  4. Choose either Start a chat or Get a callback.

 

Additionally, here's a compilation of QBO how-to videos that can further assist you in performing your QBO tasks. Feel free to access them whenever needed to serve as your reference.

 

I've added these articles to help you track all money you've paid to a vendor for a particular date range:

 

 

Let me know if you have other questions about ACH payments. I'll be right here to help you out. Take care.