I can see that you've been through a lot to resolve the payment issue, Whittade.
I know how challenging it is to go round in circles or don't know who to reach out to fix the issue. I'm here to clear up the confusion and route you to the right support to resolve your bill payment issue.
When it comes to client-vendor-related payments, we use a different electronic service. In your case, it's Online Bill Pay, as my colleague shared above. With that, Intuit is responsible for all Online Bill Pay support. Thus, I'd recommend reaching out to our Phone support so we can check the status of your payment further. From there, they will take appropriate action.
You can contact us through the ? Help icon. Then, select Have us call you.
Feel free to browse these references that have detailed information about Online Bill Pay:
You can always post a reply if there's anything that I can help with your payments issue.
