It's nice to see you here in the Community, @SallyA1. I'm here to provide details on how you can remove the zero-dollar transaction you see in the check register.
I appreciate you sharing details about your concern. Let me discuss some info about deleting the zero-dollar transaction.
Before performing the process, I recommend reviewing if there's a transaction attached to that zero-dollar entry. To do so, simply press the Ctrl + H keys on your keyboard. If none, create a backup copy of your company file first before deleting the entry. This is to ensure you have the original data that you can restore in case of accidental data loss or damage.
Additionally, I've added this helpful resource that you can use as a guide in making sure that your account balance matches your real-life bank statement: Learn the reconcile workflow in QuickBooks.
Let me know how this goes. I'd be glad to hear any updates about this. If you have further questions about managing transactions in QuickBooks, please don't hesitate to post again here. I'm always willing to lend a hand to ensure your success. Have a great week ahead.
