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Payments
Hi there, @11729.
First, I appreciate you for joining us here in the Community thread. Know that this is not the experience we want you to have in QuickBooks Desktop (QBDT). As I check here on my end, the investigation is still ongoing, and our Product Development Team is still working on a fix.
I recommend contacting our Customer Care Team. This way, you'll be added to the list of affected users and receive updates once the troubleshooting is available. To begin, here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect.
@11729, feel free to get back to me if you have any additional QuickBooks-related concerns or need help performing specific tasks in QuickBooks. It'll be my pleasure to help you out again. Take care!