We actively pursued switching to another program after not being fixed since March of 2021 for us. We have switched to NetSuite and are going live October 1st. From last October till now, we switched back to QB 2019, which works flawless. For those who don't have payroll, you can totally do this and not have the headache.
Reconciling our last fiscal with QB 2021 was a NIGHTMARE, but I am glad to be out of it and soon we will never have to look back. It's a shame and has cost our company tens of thousands in loss of time and manpower. Not to mention it literally has held us up from providing our bank with documentation needed since we had to literally take a year of time to catchup since we put things on hold since a "fix" was coming.... that never came. We eventually had to make the decision to start and muddle through it because taxes being due do not wait for software fixes. We are now about 1.5 months away from being 100% caught up and able to submit our 2022 tax return as well as put our paperwork in for our building purchase that has been held up.
What a mess.... but do yourself a favor and get out, it's not worth the headache and stunting your growth to stick with it, especially since they will not even offer refunds for their broken software. We will never get the year and a half back... that's gone forever. We are lucky that it didn't cause even more damage or missed opportunities.
Good luck everyone.
