Thanks, the vendor sends the invoices using a link to connect.intuit.com, not sure on the exact process as we don't invoice our clients that way. I wasn't sure how to contact QuickBooks support as this isn't an issue on my account and I doubt they would be able to talk about someone else's. the issue seems to just be that Intuit is unable to process the payments from my Bank Of America accounts but they go through fine from the PNC accounts. Because the website doesn't give any useful error message I can't tell where the process is failing. Is it a bank account/rtg number mismatch, if I should be entering it as something other than business checking, if it's actually a problem at Bank of America despite them claiming it's not :-). I've seen this issue in a couple of other places on the forums but there was no solution in any of the posts, we need intuits help to debug as you guys can see the transaction logs.
Thanks!
