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Payments
Hi there, @dak1333. I've got an update on your concern about the ACH Authorization Form link.
As I check here on my end, the investigation is still ongoing, and our Product Development Team is still working on a fix. I recommend contacting our Customer Care Team. This way, they can add you to the list of affected users, and you'll receive an update through email or call once the link is up and working again. To begin, here's how:
- Sign in to your QuickBooks Online company.
- Select Help (?).
- Select either tab to get started:
- Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In addition, I've got you this article to help you manage payments in QBO: Take and process payments in QuickBooks Online with QuickBooks Payments.
Our door is open 24/7, @dak1333. In case you need help performing specific tasks in QuickBooks or have any additional QuickBooks-related concerns. Feel free to post here again. Rest assured, our team is always ready to help you anytime. Take care!