Welcome to the Community space, OHFin.
I understand how important it is for your business to send an ACH authorization form to legally have permission to move money electronically between a payor and payee for bank-to-bank payments.
Currently, we have an ongoing investigation about the Authorization form. Our engineers are still fixing it as they look into the link's validity.
In the meantime, I encourage you to find an Authorization form for the ACH agreement from outside QuickBooks Online. Our engineers are still trying to resolve this problem. Rest assured that you'll receive an email notification once they've fixed it.
I've included an article with further information about Autopay, including instructions to configure the capability for both card and ACH transactions: Set up Autopay for recurring invoices in QuickBooks Online.
If you have further questions or concerns, leave a comment below. I'll be here to answer them for you.
