You recommended I Chat with Melio. Well, you need to login to Chat. As you can see from my previous message I can't login because my email has been used to create an account for which I don't know the password, they say they have sent a password reset link at least four times but it never arrives in ANY folder including Spam, they haven't responded to my emails after four days. Their phone number says nope, we don't answer phone calls.
I understand all of you support folks are trying to use whatever you have available (mainly recycled boilerplate responses that show up over and over again) to respond to many of us who are having a difficult time with Melio. Given that your employer had gross revenues of $9.6 B and income in excess of $2.5 B you'd think they could do MUCH better than this. Wait: Investors > Customers.
I know it's not your personal "fault," but I really don't know WTH to do here.
