Payments

Hey there, @Janet32. 

Thanks for stopping by the QuickBooks Community for support. 

It sounds like you may have some data integrity issues in the company file, causing the 5th payment to not show in full and the 6th payment to not show on the P&L. 

Using our Rebuild and Verify utilities, let's try some basic troubleshooting steps to scan the company file for any possible data integrity issues. 

To Rebuild: 

1. Select File, go to Utilities, then choose Rebuild data.
2. If you see the message Rebuild has completed, continue to Verify the data. 
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To verify: 

1. Select Window, then Close All to close all open windows.
2. Tap on File, then Utilities, then Verify Data.
3. The verification has been completed if you see the message, QuickBooks detected no problems with your data.

Now let's go back to the company file and recheck the payments. Please let me know if the payments are showing correctly.  

I'm right here if you have any additional questions or concerns. Have a good one!