Janet32
Level 1

Statement payments

End of quarter. Customer payments(6) show in full on Bank Register.

But does not show on Cash P&L correctly. Customer made 6 seperate payments against the statement; 4 posted correctly and are listed on Cash P&L The 5th payment show only partial on the Cash P&L.  The last payment doesn't show on Cash P&L at all.  

Customer Statement is correct showing Statement charges and shows all 6 payments in full leaving zero balance. 

Why didn't 5th payment show on P&L in full and why didn't 6th payment show on P&L at all?