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Payments
We'd really want to make sure that payments are sorted out and get the vendors paid, watch516.
Please note that it will take at least 3 business days for the vendor to receive the payment on their account. Also, bank accounts for online bill payments are either manually entered into the system or by the vendors themselves and not by QuickBooks.
Can you tell us when the payments were sent? Depending on the method used, please see the standard processing times per payment:
- ACH to ACH (< $100k): 3 full business days
- ACH to ACH (≥ $100k): 4 full business days
- Debit Card or Credit Card to ACH: 1 full business day
- ACH/Card to Paper Check: 5–7 business days via USPS
I also found out that Melio's customer support is only available via live chat or email. Please go to this article and click the If you still have questions or need help section to get their contact details: Pay Bills Online from QuickBooks Desktop.
Feel free to use this article in case you need to review your vendor-related transactions in the program: Customize Vendor Reports.
Post a reply or a new question in the Community if you need anything else. We're always here and ready to help any time of the day.