watch516
Level 3

Payments

I am having serious issues with Melio not responding and Bill Pay Support in QB Desktop just sitting there for hours.  I have exhausted calling into QB help desk as they have not further information then what I have.  I need Quickbooks to find out how we can get information regarding payments deducted from our bank account but vendors not receiving the payment.  My thought is Quickbooks set this up, we didn't.  Just so everyone knows, the [removed] # is just a recording that says send an email or log into Melio account.  Can't log into Melio account get no reset password emails, recording doesn't help much.  The other # that QB had was [removed] has been disconnected.  If anyone here has a contact # to Melio where you actually get to speak to a live person please share.