IamjuViel
QuickBooks Team

Payments

Glad to have you here, @terrapindreamer.

 

I'd like to have this opportunity to share some information on how you can create and send an invoice to customer in QuickBooks Desktop.

 

Since your customer has multiple email address, you can set it up in your customer's profile. Here's how:

  1. Go to Customer.
  2. Choose Customer Center.
  3. Select the customer.
  4. Click on the Pencil Icon to edit the customer's information.
  5. Go to Address Info tab.
  6. Enter all the email address of the customer.
  7. Click Ok

 

Once you have set up your customer information, you can now use it in sending the invoice to your customer.

 

On the other hand, if you have an invoice you want to send to multiple customers, you don't need to create a separate invoice for each customer. Instead, you can create a single batch.

 

For additional insights, you may check out this article: Send forms by batch in QuickBooks Desktop.

 

If  you're having difficulty sending your invoices to your customer, I'd suggest contacting our Customer Care Team . A specialist will be able to further walk you through via secured remote access session.

 

Here’s how to contact us:

  1. Visit: https://help.quickbooks.intuit.com/en_US/contact. 
  2. Choose your QuickBooks Product.
  3. Select your QuickBooks Version.
  4. On the Contact Us page, click a topic
  5. Click on the View Contact Info button to see the support number.

Don’t hesitate to click the Reply button if you have other questions about sending an invoice to multiple receivers. I’m here to help.