Payments

I'm here to share some information that can help you with accessing the Review and Pay link, @SethSea.

They can copy the link by right-clicking the Review and Pay button on the invoice email. Paste the link into the address bar of a web browser. If the link still won't open, switch to a different browser.

Once your customers can see an error message, you can suggest them to use either Chrome, Firefox, Edge, or Safari. Here's more information on what they can do if they can't pay for an invoice you send them in QuickBooks: What to do if customers can't pay their invoices online.

You can also let them clear their browser’s cache. Refer to this article for detailed guidance on how to do it: Clear cache and cookies to fix issues when using QuickBooks Online. 

To know when QuickBooks deposits customer payments into your bank account, refer to this article: Find out when QuickBooks Payments deposits customer payments.

I'm always here if you need further help processing customer payments or access the Review and Pay button. Let me know by leaving a reply below. Have a great rest day of the day!