baumgarner1973
Level 1

Payments

Hi Kevin.  I did all the suggestions and nothing worked.  However, I've worked on this all day and finally figured out my issue -- anyway.  Maybe it will help others.

 

Under my file location for my QB 2019 version, there is an "Attach" folder containing two folders: Inbox and Txn, which contained all my prior-to-upgrade pdf's.  Under my file location for my QB 2022 version, there is also an "Attach" folder, which has nothing in it other than two folders:  Inbox and Txn.  Every time I tried the Repair Attached Doc Links, it was pulling in nothing because it is pulling from the current version file.  Long story short, I copied the docs from QB 2019 "Attach" folder to the QB 2022 "Attach" folder appropriately into the Inbox and Txn folders.  Then opened my QB application.  Went to company file; Documents; Repair Attached Documents Links; Repair Links.  You get a prompt when complete.  Close the Repair window.  Go back to the Doc center and see if you can open any pdf.  I hope I didn't leave out a step.  I hope this helps other folks that are just as frustrated as I was earlier.  Going forward I will save/scan docs to my hard drive and then attach to my invoices when I enter them into QB 2022.