Mandy H
Level 1

Payments

I just got a call saying the annual QB support charge was unable to renew and needed an updated form of payment. I said that's strange because my card does not expire yet. I looked up my acct and everything is good.  She said it would not show up where the regular renewal was, this was an additional feature. She said "go ahead and click Ctrl 1 and you should see a pop up" I did not go ahead and click Ctrl anything. I said if I had a problem with my services later, I would call QB directly.

Fishy, fishy