Hello, OMG3.
I can see the importance of using the Convenience fee feature on your business. I also wouldn't let go of a feature, especially if it automates a complicated task.
I'd like to take this opportunity to provide some information about the discontinuation and your options in recording the fees.
As what my colleague had mentioned, we're discontinuing the Convenience fee due to the requirements from the card brand network.
In addition, there was also an issue where the fees were incorrectly applied as an overpayment to the invoices.
However, our developers might be working on implementing a similar and better option for convenience fees in QuickBooks Online.
I would also recommend sending feedback to our developers regarding the convenience fees. In QuickBooks Online, go to the Gear icon, then select Feedback.
Though, you have the option to manually record the convenience fee. This is done by creating a service item for the fee, the adding it to your invoices.
- Go to the Gear icon, then choose Products and services.
- Click the New button.
- Select Service.
- Set the name to "Convenience fee" or similar.
- Choose an account from the Income account drop-down (I recommend checking with an accountant for this to properly book your fees).
- Click Save and Close.
When you create an invoice, add the service item and enter the fee.
In addition, I'd also recommend looking for a third-party app that works and integrates well with QuickBooks Online and the Payments services. Simply go to the Apps menu, then look for an app.
You can also visit this page: https://quickbooks.intuit.com/app/apps/home/.
If you need to check on your profit comparison after recording those invoices, you can read this article for a guide: Run a Profit and Loss Comparison Report.
I'm here to help if you have other questions about recording your transactions. I'll also hear you out if you have other concerns regarding the features in QuickBooks.
