This isn't the kind of experience we want to leave you with, @CMathias.
I have some information about bills not posting PO's. As mentioned by my peer @CharleneMae_F, our product engineers are working diligently on getting this resolved as soon as possible.
In the meantime, you can add the PO manually to the bill as a workaround.
I'd also recommend contacting our Customer Care Support. This way, you'll get notified whenever a resolution update is available. Here's how to reach out:
- Go to Help, then click QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then tap Continue.
- Choose a way to connect.
One of our phone agents will assist in adding your company to the list of affected users. Just provide this investigation number for easy tracking INV-1943.
I'm also adding this link in case you need help managing vendor-related tasks. It has our general vendor topics with articles: Expenses and vendors.
Thank you for your patience while we're working for the permanent fix. Feel free to reply anytime if you have follow-up questions or concerns with bills. I'll be happy to assist you. Take care and have a wonderful day ahead.
