Thank you for posting here in the Community, @muenstermann.
To help you in removing this merchant payment that causes you trouble every time you received a new invoice, I suggest reaching out to our Customer Support team.
They can get into your account in a secure environment, find an alternative on how to remove this merchant payment in a safe and secure environment.
You can reach our Customer Support for QuickBooks Online (QBO) by going to the Help icon at the top right of the account. Follow the steps below:
- Go to the Help icon to connect to a live support agent.
- Click on the Contact Us button and provide some details about this concern.
- Provide us some information about your concern in the What can we help you with? box and click on Continue.
- You'll now be provided options on how to connect to our Customer Support.
Check this article for more information about the different types of support we offer and their availability: QuickBooks Online Support.
The following article will guide you on how to generate and print your single journal entry and multiple journal entries on one report: Print a journal entry report.
You can always get back to me if you have questions about your transactions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.
