QuickBooks has our payment on Hold for over 3+ weeks. They first said 5 days since its our first payment. Then after the 5th day they requested additional information that was going to take 2 days to review after the FORTH DAY they requested more information its been another FIVE DAYS. We call just to be on hold for over 1 hour to a rep that advised 'not to send more paperwork if requested ?????????????'. Online payments TURNED OFF and I'm also considering cancelling my service.
You'll receive an email with detailed instructions on what additional information is needed in order to complete our review. Usually, this will take 2 business days for the review to be completed.
NO EMAIL, NO UPDATE
