Maverick2
Level 6

Payments

 I'm using desktop enterprise.

There are two emails that are sent:

  1. One that says "Payment on the way" and just gives a batch total for the day - no detail
  2. Another one gives detail of which customers paid.

 

#1 is sent to the email contact within the merchant center panel (https://merchantcenter.intuit.com/)

#2 is sent to the email found on the "My Company" page within the Quickbooks (desktop) program.

 

It's simply a shortcoming of the QB desktop program and merchant service. My workaround is to have the other user create a filter to forward those messages to me.