Payments

Hi there, DO_NSC.

I can share additional steps to correct the foreign currency amount in QuickBooks Desktop.

Let's ensure you have the most up-to-date conversion rate or manually enter the currency rate.

These are the steps to download the latest exchange rate:

1. Go to the Lists menu, then Currency List.
2. Click the Activities button and select Download Latest Exchange Rates.

Here's how to manually enter the exchange rate:

1. Go to the Lists menu, then Currency List.
2. Double-click a currency to open the Edit Currency window.
3. Update the currency exchange rate for specific date/s.

Check out this article for more details about the multicurrency feature: Set up and use Multicurrency.

If everything is in order, I'd suggest reaching out to our Technical Support team. They'll be able to do a screen sharing and submit a ticket for further investigation. You can follow the steps provided by my colleague above to reach them.

For future reference, you can review this resource to guide you with recording bill payments in QuickBooks Desktop: Pay bills in QuickBooks Desktop.

Feel free to add any details below if you need further assistance about the multicurrency or bill. We're always here to help you.