Payments

Thank you for providing us with more details about the concern you're having with your invoices, @radar-9628.

Yes, you may have applied the payment to the wrong invoice. You can follow the steps below on how to re-apply payments to the correct invoices. 

Here are the steps:

1. Open the invoice and then go to the Reports tab and select Transaction History.
2. On the window that appears, select the payment and select Go To.
3. On the Customer Payment window, remove the checkmark(s) from the invoice(s) that the payment shouldn't have been applied to.
4. Put a checkmark on the invoice(s) that the payment should be applied to.
5. Click Save & New.

This will apply the payment to the invoice(s) you selected and remove it from the original invoice it was applied to.

Check out this article for more information re-apply payments to the correct invoices: Resolve common issues when applying a payment towards an invoice.

You can also check your Chart of Accounts to check your Undeposited Funds account if the payment is posted to that account:

Here's how:

1. Go to the Lists menu and Chart of Accounts.
2. Right-click Undeposited Funds and select QuickReport: Undeposited Funds.
3. From the Dates drop-down menu, click All.

For additional reference about depositing payments into the Undeposited Funds account in QuickBooks Desktop, check out this article.

If you need help with the process for creating invoices and receiving payments, refer to the Accounts Receivable overview.

Let me know if you have any other questions about your bank deposits. I'm a few clicks away to help. Have a good day!