Adrian_A
Moderator

Payments

I appreciate you for getting back to us, radar-9628.

 

Based on the screenshot provided, it seems that the $140 is recorded under Undeposited Funds account. That said, you'll have to deposit it the correct account.

 

Here's how:

 

  1. On the Homepage, select Record Deposits / Make Deposits.
  2. In the Payments to Deposit window, select the payments you want to combine
  3. Click OK.
  4. Select the account you want to put the deposit into from the Deposit to dropdown.
  5. Enter the date you made the deposit at your bank.
  6. Click Save & Close.

 

Afterward, try reconciling the account again. Here's an article as your guide: Reconcile an account.

 

I'll be around if there's anything that I can help with. Have a good one!