I can help you manage your bank transactions, StratImpact.
We can try a few troubleshooting steps before we match your bank feed transaction to the open bill. To start, let's update QuickBooks to the latest release and then perform the Verify and Rebuild Data utility process.
Then, match the transaction and ensure that the vendor name and amount are the same so the system can recognize a match. However, if the same thing happens though you have verified that both transactions match, we can try to repair QuickBooks.
Meantime, you can exclude the transaction and manually pay the bill. Doing this avoids creating duplicates.
Feel free to mention me if there's anything else that you need help with. Take care and stay safe!
