mal07
Level 1

Payments

Hello, the Auto matching feature doesn´t help at all. With every payment ID´d as coming from "Einvoice" it still does not attempt to match the payment amounts to existing invoices.

 

The only way I could assign an epayment to the correct customer was on that Customer´s tab, I used GET ONLINE payments from there and the payment appeared on the customer´s transactions list, where it could be saved as a credit. I then had to delete the paid invoice and create a new one,applying that credit. It´s a pain but that way the payment was cleared from Merchant deposits and the customer´s account was balanced.