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Payments
Hi there, emericaskate0707.
As mentioned by my colleague above, some QuickBooks Online (QBO) Payments users have a limit of how much they can get paid online within a 30-day rolling period.
Once you reach the processing limit, your customers won't be able to pay online until your limit opens up again. Although, they can still be able to pay through cash or checks.
You can contact our QuickBooks Payments Support Team so they can check your account securely and provide more details about your processing limit. Before doing so, please review our support hours guide to ensure your concern gets addressed right away.
I also added these articles for additional resources while processing payments in the future:
- Merchant services enable credit card and eChecks processing
- Process payments in the Merchant Service Center
Comment back below if you need more help in managing customer payments or any QuickBooks-related concerns you may have. Have a good one.