MirriamM
Moderator

Payments

Thanks for joining us in this thread, @excelerategrowth.

 

Let me get the help you need in recording your transactions.

 

For you to link your deposit to the appropriate invoice, you'll need first to delete the sales receipt created. To do this, here's how:

  1. In the left menu, click Sales.
  2. Go to the All Sales tab.
  3. Click the Filter drop-down.
  4. From the Type drop-down menu, select Sales Receipt.
  5. Choose Apply.
  6. Locate the sales receipts that you want to delete.
  7. From the Actions column, click the drop-down.
  8. Click on Delete.
  9. Press on Yes to confirm.

 

Once done, let's locate the deposit and link it to the invoice.

  1. In the left menu, click Accounting.
  2. Locate the bank account where the payment was direct deposited, then click View register.
  3. Locate the deposit and click it.
  4. Click Edit.
  5. From the Received From column, choose the customer.
  6. Select Accounts Receivable from the Account column.
  7. Click Save and close.
  8. In the left menu, click the + New button and choose Receive Payment.
  9. Choose the customer and place a check next to the invoice and deposit.
  10. Click Save and close.

 

That's it! You're now able to link the deposit to the appropriate invoice, @excelerategrowth

 

For future help, here's a resource that can guide you to navigate and perform any tasks in QuickBooks Online:

 

Please let me know if I can be of further assistance. I’m always ready to help you. Have a good one.