Hi there, Mando11.
Let me share additional information about payment notifications.
Yes, that's right. You'll have to have to sign in as the primary admin (the person who signed up for the Merchant account) so you'll have full access to the notification settings. In your case, you may need to coordinate with the primary admin to add your email address. This way, you'll also receive payment notifications.
When you're ready, have them follow these steps to set up a destination email address for each type of message:
- Sign in to the Merchant Service Center.
- Select Account, then choose Settings & Alerts.
In the Email Alerts section, click Yes for each notification you'd like to receive.
- To get emailed each month when your payment statement is available, choose Yes for Receive Statement Notification.
- To get emailed each time funds are deposited to your account, choose Yes for Receive Credit Card Deposit Notification.
Enter the email address where you'd like to receive these notifications. You can add multiple email addresses by separating them with a semi-colon.
Click Save Changes.
I'm also adding this article to learn how to manage your account information and transactions in the Merchant Service Center: Access your QuickBooks Payments account.
If there's anything else that I can help you with, don't hesitate to click the Reply button below. I'll always have your back.
