How can there be no "View & Pay Invoice" link for invoices sent by email?! It's the reason I signed up for Intuit Payments!!! And Intuit keeps telling people to use Customer Service even though they don't have a clue! I've even read replies from the Intuit in these forums relative to this issue and from this year (2021) that stated they've never received this complaint...all the while people here are saying this is a problem for YEARS! How offensive is this. Liars or clueless, or both? Either way, it's time to move on from Intuit.
I just got a non-profit client signed up for and using the Intuit Payments service, specifically so they can send out invoices to be easily paid via credit card or bank ach. Only a dozen invoices to begin, just to test the process. Each sent individually, and only half received the link. That's when I found this issue here. I tried to Rebuild the data file--no resolution. Intuit clearly doesn't care. Probably don't fix it purposely to try to move people to the inferior QB Online product.
I'm not even gonna bother wasting my time calling customer "service". I'm abandoning Intuit Payments. Slowly but surely Intuit is driving people away.
