Hello cornerstonemgmtg,
You get this error when trying to make some changes on a reconciled bank account. It'll definitely adjust the balance and create discrepancy.
This is how you should receive and match the deposits.
- Create an invoice.
- Receive payment and choose Undeposited Funds in the Deposit to field.
- Make a deposit by clicking on the Plus icon and then Bank Deposit.
- Select the invoice payment.
- Once the deposit is downloaded in the Banking page, system will match it to the deposit you've created in step 4.
- You click on the Match button to reconcile it.
You can correct the reconciled bank account by undoing the transactions. Please check out this article for more information: How To Unreconcile A Transaction or Undo A Reconciliation. Creating journal entries won't fix the undeposited transactions. You'll need to clear them first.
You may also want to ask for more help from your accountant on how for a few pieces of advice.
If you need anything else, please let us know.
