mdboyce13
Level 1

Payments

We have had the same problem for over 4 years.  We can send invoices 1 at a time via email and the pay now link appears and works fine.  It never works if you try to batch email invoices - PERIOD.

 

This is a serious flaw that we pay good money for each month with support.  After 4+ years I would have thought QB would have a solution.  We are not calling support again as it takes 3+ hours to walk them through everything each time and the answer always comes back - we have no answer at this time.

 

How can we all escalate this so that it FINALLY gets fixed?