Allow me to share some information about credit card payment for your transactions and guide you on what to do, Linchim.
You'll have to make sure to print the authorization form from your customer and get the form by mail or fax to complete and sign. For now, e-signatures are unavailable in QuickBooks Online.
If you want to charge your customer repeatedly on a fixed schedule, the card provider may require you to obtain the customer's permission. You'll want to comply with these rules by providing an authorization form that ensures you get the required information from your customers. The form not only secures the customer's permission but also stipulates the terms of the recurring payment and can help protect you from possible chargebacks. Learn more about your responsibilities as a merchant who handles recurring charges.
On the Create recurring payment screen, click the Authorization Form link.
Print the authorization form and complete the merchant sections. (You cannot complete the form online.)
It's a good idea to ask your customer what the best billing date would be for them.
Get the form (by mail, fax, or in-person) to your customer to complete and sign.
Make sure the form is complete and readable.
Check the credit card expiration date. If the card will expire soon, let your customer know you will need updated credit card information before this date.
Keep a copy of the signed form on file. In the case of a customer dispute (for example, a chargeback), you may need to provide the form to the merchant account processor.
Now you're ready to set up the recurring payment.
In addition, with QuickBooks Online Advanced, you can have customers sign your estimates digitally using DocuSign eSignature. Please read this article for more information: Get e-Signatures for Estimates in QuickBooks Online Advanced.
To make sure that you know about different aspects of your business, go through this article for your guide: Run Reports In QuickBooks Online.
Reach out to us if you need anything else about credit card payment. We're here to help you.
