Thanks for joining in on this thread, Jersey_23.
The investigation about not getting notifications from QuickBooks Payments is still open. You'll want to follow the workaround shared by my colleague Kristine Mae.
Then, get in touch with our Merchant Service Team to add your company information, so you'll receive updates regarding the issue via email. You can click on the Chat with us link in this article: Contact Payments.
I'm also adding this guide for reference: Unable to receive Intuit email.
Please feel free to reach out to us at anytime you have questions or concerns. We're always around to help. Keep safe!
