Thanks for chiming in on this thread, ronnaranjo.
I'd like to direct you to the right support for this situation.
After you make the changes related to the rejected payments, please contact our Merchant Services Team. They can help you remove the deposit.
You can click on the Chat with us link in this article: Contact Payments or Point of Sale Support.
I'm also adding this link for more details about the process: Fix rejected ACH payments or fees in QuickBooks Payments.
Please don't hesitate to reach out to me if you have any additional questions or concerns, I'll be here for you until the issue is resolved.
