Hi there, Dalen12.
Thank you for visiting the QuickBooks Community and for joining the thread. I'll make sure to provide details about the estimated time will it take for the refund process and for the reversed fees.
After reversing a payment in QuickBooks Online, the money to be refunded usually takes or reaches the bank within 2-3 business days of the transaction. It varies on the time you enter transactions, the bank you choose for payments, or for the amount refunded to be deposited. It can also vary on how long it takes the bank to verify and process electronic deposits. Then, if this is via credit card, the estimated time to deposit the refund amount is 5-7 banking days. While ACH will take within 5 days.
I also suggest contacting our Merchants Services Support Team. This team is the best resource for such inquiries, as they're able to request account information. They can also verify the status of the refunds.
On the other hand, payment transactions you void may incur a fee. You'll have to pay a fee for any refunds you give or return transactions. The fees depend on your pricing plan and transaction type. You can click this article to see additional details: Understand fees for refunds or void transactions.
Please refer to this article to view alternate methods to perform a partial refund/credit and to print a receipt: Void or refund transactions in QuickBooks Payments.
Don't hesitate to post again here in QuickBooks Community if you have additional questions about QuickBooks payments. I'll be right here to help. Have a great day!
