Hello there, ljdonor01. I can see the urgency of getting paid as soon as possible.
The system places deposits on hold to ensure nothing happens to it during processing. And there are several factors for this:
- When your payment processing exceeds the established maximum dollar amount expected on your account.
- When a transaction is processed after several authorization attempts and failures.
- When certain transactions require verification of your business type to ensure it is compliant with the Intuit Acceptable Use Policy.
- When our systems identify processing patterns that pose a risk to any of the parties involved: You, your customer, or Intuit.
Thus, we will review some information on your account to complete the deposit process. Usually, you'll receive the email in 2 business days. If it's taking longer than that, I recommend contacting our QuickBooks Payments team for further assistance.
To learn more information on handling deposits on hold, check out the below articles:
If you have any other questions about this matter, feel free to comment below. I'd be more than happy to answer it for you. Have a great day.
