I'd like to echo the feedback that Quickbooks making this change to a fee without informing users has been terrible. We process many invoices with high account values so this has become a significant expense that we are receiving absolutely no incremental value from. This previously was an on-demand feature where users could decide to opt-in. It is completely ridiculous saying the decision to make it mandatory was due to users' requests. People who wanted it could easily have opted in in the past. This feels like nefarious pricing practice. We are now actively reviewing other accounting platforms instead of QBO. Even if we don't fully switch, we will absolutely be stopping our use of QB ACH payments because of this change. Terrible customer service and communication all around on this.
