Good afternoon, @RobHere.
I can provide you with a workaround until you're able to get in touch with our Customer Support Team. All you need to do is a few easy steps in your Payments account.
Don't worry. I can walk you through the steps. Here's how:
- Sign in to your Merchant Services account.
- Go to the Processing Tools menu.
- Choose accept an echeck.
However, if this doesn't work, then I recommend contacting our Customer Support Team. They'll be able to review your account and see what other steps you need to get this fixed.
Please let me know if you have any other questions. I'm always here to help and provide you additional assistance. Have a wonderful day!
