bjk20080
Level 2

Payment Instructions

Hi, 

 

How do I edit "Payment Instructions" on our invoices?  The "Payment Instructions" contain our business' old address. This information is contained on every single invoice.  But when I try to edit the invoice template in "Custom Form Styles" in the settings, there is no field for "Payment Instructions" and the instructions are not contained in the invoice.  These "Payment Instructions" are also appearing on the online invoice as well as the pdf version of the invoice. 

 

I have spent several hours on the telephone with QB support and they were stumped as well.   Any advice?  If customers are instructed to send payments to an old address, we will not be able to send any invoices out through Quickbooks.