I am experiencing the same issue. I have tried to process payments for 3 separate clients. I am getting the following error:
transaction was declined because the bank account is incorrect, or there is a security concern.
Strange enough, I have 2 separate QBs accounts (in the process of dissolving my other entity). I have these same clients on my other QB account. Because of the nature of one of their services (Tax Returns) I was able to process payments on these same clients. Been trying to process their payments for their monthly accounting but QB has declined payment for all 3 clients.
I have been waiting on the chat for an hour and half. No response. I can't get anyone on the phone. I am very disappointed in the service.
