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Payments
Hi there, @valerie11.
Thank you for utilizing the Community page. I'd be glad to help you chat with our Customer Support team.
Our support will not be available outside our operating hours. Moving forward, you can reach us (M-F from 6 AM to 6 PM PT).
Also, we've been sending emails about the next-day deposit for QuickBooks Payments. I understand that cash flow is critical to your business, and we are responding to consistent feedback that our merchants want their money faster. Additionally, our funding speed and cost have not been in line with market standards.
Starting April 12, 2021, you'll be moved from Free ACH 5 day funding to Next Day funding for ACH bank transfers with a cost of 1% capped at $10.
There are no changes to credit card or debit card payments. And payments processed before 3:00 PM PT arrive at your bank the next business day.
Please feel free to read these handy articles for your reference:
- Contact Payments or Point of Sale Support
- What are the fees for QuickBooks Payments?
- Find out when QuickBooks Payments deposits customer payments
- Request a rate review of QuickBooks Payments discount fees
You can always leave a comment if you have further questions. Have a great day!