AlexV
QuickBooks Team

Payments

Hello csacs100!

 

The Not Specified items in the Sales by Product/Service Detail report are the line items on the transactions that don't have PRODUCT/SERVICE. Let me assist you in fixing it.

 

It seems that you're using QuickBooks Online. Please follow these steps on how to review it:

  1. Open the Sales by Product/Service Detail report.
  2. Click the invoice under the Not Specified items.

 

The transaction will open and from there, you'll be able to determine how you can correct them. 

 

If you need help in filtering the data in the reports, check this article: Customize reports in QuickBooks Online.

 

Need additional help? Just keep your posts coming and we'll reply as soon as we can.