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Payments
Good evening, @CustomRockWorks.
Thanks for joining in on this thread. I can provide you with some helpful information about the next-day deposits.
Every was migrated to the next-day ACH deposits, which includes the 1% (maximum $10) fee. The only way to try to discount the fees are by requesting a rate review. In order to do that, you'll need to contact our Customer Support Team to ensure that you're eligible for this option. Here's how:
- Go to the Help icon in the top right-hand corner.
- Click the Contact Us button.
- Give a brief description of the problem/what you need (Request a rate review) and hit Let's talk.
- Scroll down and choose to Get a callback.
It's that easy.
Come back to the Community and let us know if you received a discount. If not, we'll take feedback for you to send to our Product Developers so they can consider making improvements to the product in the future. I'm only a reply away if you need me. Bye for now!