Hi @Stergynski
There's no solution link. With the help of QB support I produced a good check stub on my system (not the client's). To reiterate, I was able to produce a duplicate check and stub (on blank paper) on my system, and that check stub showed everything it should.
Unfortunately, I still have not been to the client site to correct the issue (client has not had time), so I can't tell you anything further. Here is what I suspect tho. Even though my client said his Adobe Reader was up to date when I first asked him at the beginning of all this, I suspect it is not after talking with QB support. I believe he lags behind in updating Windows 10, so it is very possible that he has not updated Adobe Reader either. In fact, when he and I first talked about this, he was not absolutely sure what Adobe Reader was, but once I explained, he said it was updated. We'll see, whenever I am able to be there.
I'm sorry I can't offer more. I suspect the issue lies with Adobe Reader, but I'm not positive. The good news is when the check stub does print, it is full of info!
