- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Payments
You can delete the duplicates, sk33.
You don't need to create customer credit for the duplicate invoices.
Duplicate transactions like Invoices can be Deleted with the steps below:
In QuickBooks Desktop, you can remove duplicate transactions right from your bank feed. How you delete transactions depends on the mode you're using. Learn more about switching between bank modes.
Remove duplicate transactions in Register mode
In Register mode, you see your register on the top part of the screen. Your downloaded transactions are at the bottom.
If you know that QuickBooks is correct and want to delete the transactions that don't match, match the appropriate transactions anyway. Then delete the entire statement.
- Go to the Banking menu.
- Select Bank Feeds and then Bank Feeds Center.
- Find and select the statement from the Items Received From Financial Institution section. Then select View.
- Match the appropriate transactions. Select Done to match them.
- Select Yes in the Not Finished Matching screen. You'll return to the Online Banking Center.
- Find and select the same statement from the Items Received From Financial Institution section. Then select Delete.
Deleting the statement prevents unwanted transactions from appearing the next time you download a statement. If you don't delete the matched statement, the transactions that weren't matched keep appearing.
Feel free to mention me if there's anything else that you need help with. Take care!