Andrew93
Level 1

Payments

Thank you for your response. I opened the invoice but there was no payment to it, but the payment to that invoice still shows. Payment screenshot.PNG

This screenshot above shows payment but when I go into the invoice, it shows as the invoice not being paid. I have to delete a bunch of these as the person who entered these payments did so somehow even though they were already paid. That's why i'm trying to learn how to delete it and I will apply it to the rest of these and re-enter them.

related transactions.PNG

Please note that there is nothing in "related transactions" on the right.

recorddeposit.PNG

However, that payment is no longer in my "payments to deposit" window anymore. What do I need to do from here to remove it from the "Customer Information" window under the "transactions" tab? Thank you for your help with this.